Thursday, February 26, 2009
Marketing Yourself: Your Online Collateral - LinkedIn
Once you begin to connect with people you can see the lists of people they are connected to and continue to expand your network. In my LinkedIn account - which is currently at 366 connections - I am connected to people from both undergrad and grad school and almost every job I've ever had. But LinkedIn is about more than networking, it is a job hunting tool.
Here is a simple example. If I am looking for a job and I see that company has posted a position for a Director of Marketing - I can search my connections to see who I know that either works at that company or who knows someone at that company who can introduce me. When I find someone I can send them my resume and ask them to forward it or I can request an introduction to the person they know. With that often comes the opportunity for my connection to recommend me for the position. It's that simple.
LinkedIn is also expanding its features to include groups - interest groups, ex-company groups, college groups, I'm even in my high school alum group.
Is it worth the time? Absolutely. You can use LinkedIn to promote events, get general questions answered, make connections, keep up with old friends and find jobs.
So what are my suggestions to make LinkedIn work for you:
1. List every job you've ever had in Linked In with the correct company name. You'll get suggestions of others who worked at the company available so you can re-connect with even more of your past networks.
2. Get recommendations. You can have co-workers, customers, bosses (old and new), friends, etc write you recommendations on LinkedIn. I currently have 19. I wasn't sure if it was worth it until a current co-worker told me that when she was checking my references she looked at my LinkedIn references as well. The fact that so many of my references talked about high energy, cheerful, team player and got things done - all helped me get the job.
3. When you meet someone new - Link with them.
4. Spend 10-15 minutes a week scanning the contacts from past companies and sending invites. You don't need to spend days on LinkedIn. Once you do connect try and drop notes to check in on people once in a while.
5. Never write a recommendation for somone you don't recommend. Your reputation becomes tied to the reputations of people you recommend. If you're put in the awkward position of having to do a recommendation because the person is a current co-worker or even a friend that you love but would never want to work with - make the recommendation very specific. Everyone has their strengths - focus on those. For example if someone is a terrible manager but an excellent writer - only talk about their writing. If someone is great at people skills but terrible at delivering on projects - then talk about their ability to connect with people. Never give a strong broad endorsement unless you truly mean it.
6. Do fill out the profile completely. Some people only put their current job on LinkedIn. That's not using the service to its fullest extent.
7. Do help other people get jobs. You never know when you'll be the one out looking.
Wednesday, February 25, 2009
Marketing Yourself: Your Collateral
For non marketers the question arises what is collateral? I think of collateral as any leave behind materials. For a business those include datasheets, brochures, case studies, product descriptions, diagrams, photography, presentations, videos, etc. They are a representation of what your company is and tell the story of your product when you are not physically present.
So what is your personal collateral? What represents you to a recruiter, a hiring manager, an HR person, an interviewer? There are several items that can be included - your resume, listings of your publications, your portfolio (though these should never be left behind unless you have copies of everything and are willing to lose it), and your references.
When you develop collateral you need to think about several things. The first is the overall look and feel of the piece - the colors, the fonts, the design style, the length. You should do this with a resume too. You will most likely do your resume submissions on line but you will also want to print out the resume too. It never hurts when you walk into an interview with multiple clean printed copies of the resume - preferably on a nice piece of stationary. It makes it stand out from all the copies mass printed on copier paper.
Make sure the resume is done in a nice readable font. Be sure to make the font size big enough to be seen. Make sure you have a nice balance of white space and dark print (do not put your print in anything but black - you want it to stand out on the page). And be sure that when you print out the resume that it all fits well on the page and that it doesn't look like a solid mass of print. You want to make it easy for people to scan quickly and find the key points. Do use bold - but sparingly - bold is to be used to highlight items. I personally do not like underlining on a page - I find it distracting.
The length for a business resume should be no more than two pages. Yes, yes, I know - but whoever is screening resumes is seldom going to read that third page. All the most important information should be on the first page.
And what is that important information? If you've ever read product literature it is all about features and benefits. What are features and benefits? Features are the things that remain unchanged about a product - it's functions, description (size, speed, capability). Benefits are what that product can do for the user.
Your resume is your product literature - you are the product. You can design your resume by thinking this way - you have a set of skills, experience and expertise, as well as your job history and academic background. This is what you are capable of doing. These must be in the resume. And while everyone wants to make sure you have all the features (see every job description - it is a list of the features they want in the person they hire), it is the benefits that make people select you.
How do you convey benefits in a resume? Those are the bulleted items under each job in your resume that shows how you took the features and made a positive impact on you. If you were buying a toothpaste you would look on that has fluoride - that's a feature. If the toothpaste says it has fluoride and use of the toothpaste has been shown to reduce cavities by 98% - that's the benefit. So people want features but they buy on benefits.
So let's take myself for example - I know how to create collateral, design web pages, develop and implement PR campaigns, and a host of other things. I put all of those at the top of my resume in my skills section - these are the things I know how to do. The check list. If I were a developer I'd write about all the types of systems and code I know how to work with. Then under each job - i.e. Director of Marketing, Anita Borg Institute - I show how I used those skills to positively impact my organization. For example
- Implemented PR Campaign to support research study deployment; achieved media coverage in Wall Street Journal, Businessweek, San Francisco Chronicle, San Jose Mercury News and an additional 40 major publications.
The reader of the resume says hey I need someone who can do PR campaigns and I want to be in the San Francisco Chronicle.
Or say they want someone who can create a newsletter:
- Edited and published two newsletters monthly and increased circulation of newsletter by 98% in first year.
So yes I met the checklist item with my yes I can do a newsletter but they're saying - wow she increased circulation. And I don't go into the weeds - I don't tell them how I did it - I save that info for the interview.
The same can be done for any job. Think about how your work impacts the product you are working on as well as the company.
Also, remember to highlight what you did on a resume. Women especially like to say we did this or the team did this. Be sure to highlight your individual contributions on your resume and note the impact overall.
Remember your resume is not a laundry list of everything you've ever done. Be sure to make sure you put your strongest results into the resume. And don't be afraid to tweak the resume before you send it in for a specific job. I always read the job description carefully and review my resume to make sure it meets most of the points the hiring firm is looking for. Just keep track of what version you send out.
If you have experience with a specific industry don't be afraid to namedrop. I once got an interview for a voice mail product marketing position. My experience was with voice mail systems and I listed all the manufacturers I had worked with. It turned out they were hiring for someone to deal with three of those manufacturers on my list. It would have been a great fit. And I would have gotten the job if I hadn't asked what had happened to my predecessor. The interviewer told me in graphic detail how she'd become so unhappy and overstressed in the job she'd killed herself. I was horrified and it showed. Especially since his next question was how well did I deal with stress. Ack!
Most importantly - never present something on your resume that you did not do. I can't tell you how many times I've heard interviewers say - great resume but it was clear they did not do the work themselves. As things have become more competitive and hiring restrictions grow tighter you have an increased chance of being interviewed by multiple people who will ask you about everything on your resume.
I'll be writing more about your personal collateral in the coming days. One final note - be sure to have someone proofread your resume who is very good at the language the resume is written in. If you have a friend who's an English major, English professor, super speller - have them read it. There are things spellcheck will not find for you and trust me someone will notice.
Tuesday, February 24, 2009
Marketing Yourself in Tough Economic Times
I have been through several layoffs and I can tell you - it's never easy. But the most important thing to remember once a layoff happens is that your single most important job after that is to find another job. And that everything you do once the layoff happens is about marketing yourself. Your new job is to market yourself as a product that your potential new employer will hire. You are launching a new start up and you are that startup.
So what's the first thing you do when launching a startup? Create an image, a brand. You need to decide who you are going to be and what you want to do at your next company. Avoid the desire to spray and pray - I'll be anything for anyone who'll hire me. That's one way to guarantee that no one will want you. You are now packaging your expertise as a product to be purchased so think about who you are, what you do, what you are good at and where your expertise is. And be sure to think about what you like to do, what makes you happy. You'll bring real energy to any job that you really enjoy doing.
Next time: Creating your personal collateral
Monday, February 23, 2009
Oscar Sunday
I love movies and the Oscars is my Superbowl. I hunker down and hardly move my eyes throughout - feasting on the sight of all the celebrities trying not to look upset when they lose and wondering if anyone is going to just pop right out of their dress (yes you Sarah Jessica Parker).
This year I found myself in an odd position. I had hardly seen any of the nominated movies. Slumdog Millionaire I'd skipped because everyone who would see it had seen it without me and many people weren't that interested. I assumed I'd catch it on Netflix - never thinking that such a tiny underdog of a movie with no celebrities and mostly in Hindi would win. I was wrong. The Reader I skipped because I'd read the book and I'd figured out the secret in the first 20 pages. I spent most of the book wondering how stupid all the characters were for not figuring it out sooner. The Wrestler I was warned off of by my boyfriend since he knows I do not like movies that involve anything sharp coming into contact with people's faces - no staplers, no razors - Ick. And Frost/Nixon just didn't capture my attention - I'd seen the real interviews so seeing them re-enacted was not of interest. I did see Milk and the Curious Case of Benjamin Button - and I rooted for Curious the whole evening.
The overall broadcast was quite fun - though the medley of songs in the middle was just a mess. I'd rather hear a whole song than lots of tiny bits of ones. And while I love John Legend, I would much rather have heard Peter Gabriel sing his nominated song than just hear bits of it mixed in with the other two Best Song nominees. The best part of the broadcast were the actor and actress awards when past winners came out - each to honor one of the nominees. The looks on each nominees face as they were praised were priceless. The look on Anne Hathaways face, Meryl Streep's glow, Robert DeNiro's joke - were all priceless. In this one instance it was just enough to be a nominee.
So I give Hugh Jackman a big thumbs up and I appreciate the Oscars for honoring the whole year in movies - from the highlights of various film genres throughout the evening to the great opening number with Anne Hathaway. And it was nice that for once it was only 3 1/2 hours long as opposed to 5 hours. However my number one question of the evening went unanswered - did Jennifer Aniston and Angelina Jolie ever encounter each other in the ladies room and did Jennifer finally clock Angelina?
Friday, February 20, 2009
CAMINOS Event Honoring Anita Borg Institute
The event was lovely. I attended along with my co-workers Jody Mahoney, Kim McLeod and BJ Wishinsky and by our CEO, Telle Whitney. Telle also delivered the keynote address. Her keynote address rocked and actually brought tears to my eyes as she shared the words of one of our past Grace Hopper Celebration scholarship winners who spoke about what it meant to her to attend our event.
The highlight of the evening is that we were awarded a Certificate of Honor signed by San Francisco Mayor Gavin Newsom for our work with technical women. It was big honor.
So, what does all this have to do with marketing you might ask. Quite a bit actually - being asked to attend the event was only the first step in the process. When CAMINOS contacted us I engaged with them in helping support the event. We published two articles they created in our newsletters to help them promote the event. Caroline Simard and I also acted as editors of their report "Latina Immigrants and Technology in San Francisco's Mission District (1999-2009) A Case Study on CAMINOS-Pathways Learning Center. And ultimately - my final role was as speech editor and advisor to Telle as she crafted her keynote address. And now, the day after -I'm writing an article for our newsletter about the event and the great honor we received.
Have a great weekend everybody. Look for my Oscar review on Monday.
Tuesday, February 17, 2009
Movie Review: The International
I think The International is the first intelligent thriller of the year. The globe trotting movie has splendid scenery and a great story about a large multinational bank that is working to control the world's supply of small arms, the kind used in 98% of the ongoing skirmishes throughout the globe, and the small group of law enforcement personnel who are working to stop the bank. The bankers are suitably loathsome and cut throat, with their own personal assassin on call.
The movie avoids the usual cliches of the investigator and beautiful woman on the run and in love in amongst all the shootouts. Instead you see Clive Owens as an Interpol agent, and how long has it been since Interpol has been mentioned in a thriller?, and Naomi Watts as a New York District Attorney. The two work well together and care for each other as colleagues but Naomi has a perfectly lovely family at home - this is a woman with work/life balance worked out. They manage to retain their jobs through most of the movie so you get to see several scenes of employee and boss clashing about their work objectives.
The movie has several thrilling scenes - I won't ruin it but I may never go to the Guggenheim Museum again since it seems to have no emergency exits which is not a good thing - and a wonderful chase through the streets of Milan. The violence is very realistic and graphic but that adds to the tension in the movie. It also has a great twisty ending. Here's hoping for the International 2.
The movie is definitely not one to take the kids to. But if you like the Bourne movies only without all the jiggly camera work and confusing abrupt cuts and you are really hating on banks right now - this is the movie for you.
Monday, February 16, 2009
Movie Review: He's Just Not That Into You
The movie, written by the same Sex and the City writer who coined the phrase and wrote the book, follows the lives of a group of interconnected attractive people living in Baltimore. I chose this as our Valentine's movie date because a romantic comedy seemed the thing and Mike would have run screaming after the first ten minutes of Confessions of a Shopaholic. He refuses to see all movies where a major subplot revolves around shoes.
Overall, I found the movie interesting, it certainly held my attention and got a few chuckles and a few oh no's from me as well. Mike pointed out afterwards that to him the whole movie was just one long incredibly awkward moment. I can see his point - when the women in this movie interact with the men in their lives more often than not it was something painful. At least until the last 20-30 minutes in which everything was wrapped up to a degree.
For me the movie raised some questions - why did Jennifer Aniston seem so surprised that Ben Affleck, a professed skeptic and non believer in marriage, didn't want to marry her? But then I've known many women in the same situation. There is always that hope that maybe he'll change his mind, sometime. And why was Jennifer Connelly so obsessed with her husband's possible smoking when she really needed to be concerned that he was sneaking around behind her back with Scarlett Johanssen. And how did Scarlett Johanssen and Drew Barrymore come to the conclusion that it is ok to go after a married man and try and destroy his marriage? You had to wonder about things like that.
However, I'm not panning this movie - I don't think it was worth $10 each - I would have been a bit more satisfied if it had been a matinee - but I did enjoy watching all the pretty people and the movie does have some funny moments. And while much of it seemed absurd and over exaggerated, much of it rung true for me. I've had too many friendswho have angsted over guys who are just not that into us and dealt with predatory women pursuing the men they were with. So the happy endings, though a bit contrived, did actually make me happy.